Legal

Terms of Service

Last updated: January 2025

1. About these terms

These terms govern your use of The HR People platform. By using our services, you agree to these terms. If you do not agree, please do not use our platform.

2. What we provide

The HR People provides HR compliance tools for UK SMEs, including:

HR compliance assessments
Document templates (contracts, policies, letters)
E-learning modules with CPD certification
90-day HR setup plans
Compliance dashboards and progress tracking

3. Important disclaimer: Not legal advice

The HR People provides practical HR guidance and templates, NOT legal advice.

Our content is designed to help UK SMEs with everyday HR compliance. For complex employment law matters — including contested dismissals, discrimination claims, TUPE transfers, or any situation where legal liability is a concern — you should consult a qualified employment solicitor.

4. Your responsibilities

When using our services, you agree to:

Provide accurate information about your business
Use our templates appropriately and customise them for your specific situation
Keep your account secure and not share login credentials
Comply with all applicable UK employment laws
Not use our services for any unlawful purpose

5. Payments and refunds

Payments are processed securely through Stripe. For one-off purchases (Essentials, Foundation), we offer a 14-day refund if you have not downloaded any documents or completed any training modules. Monthly subscriptions (Partner) can be cancelled at any time with access continuing until the end of the billing period.

6. Intellectual property

All content, templates, and training materials are owned by The HR People. Your purchase grants you a licence to use them for your business only. You may not redistribute, resell, or share our materials with third parties.

7. Limitation of liability

To the maximum extent permitted by law, The HR People's liability is limited to the amount you paid for our services. We are not liable for any indirect, consequential, or special damages, including but not limited to lost profits, tribunal awards, or legal costs.

8. Updates to content

We update our templates and training within 14 days of any relevant UK employment law change. However, we do not guarantee that all content is current at any given moment. Active subscribers are notified of significant updates.

9. Changes to these terms

We may update these terms from time to time. Material changes will be communicated via email. Continued use after changes constitutes acceptance of the new terms.

10. Governing law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For any questions about these terms, contact us at: hello@thehrpeople-uk.co.uk